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Well, then please feel free to write an email @ support@windowsuninstaller.org to me. The specs can include:

• Your operating system
• The item (full name, version info and the like) you want to remove/ install (reinstall)
• Error you you encountered
• Screenshot(s) -- that would be much more helpful! :)
• Other but do NOT contain any sensitive info about you

Meantime, you may browse my troubleshooting forums for instant solution or response.
Thanks 'n take care!